Hey there,
I got my Powersaves 3 days ago, and I had issues; most of them were similar to those described on this thread, but I got it solved.
First of all, I sent an email to check if my license matched the region of my game. I provided my region, email and license key. The company took 3 days to answer (after 4 tries); so don't worry, they take their time to reply, but they will likely help you (I think).
My region was OK. Still, I couldn’t backup anything:
Sometimes the software would not detect the game
And when it did, the screen got stuck for hours "reading" the cartridge (nothing happened)
On occasions the window started blinking as if some bug took place
Alright, you should know that Powersaves requires internet to work; if you do not have internet, it won't work properly, so make sure you have internet. You will have to do this:
Download the newest software; they released v 1.14, around 2 days ago. Remember to get the version that corresponds to your OS
Once you install the software, run the application with administrator privileges
Plug Powersaves without the cartridge
Load the cartridge
Wait until the the app checks the internet and finishes looking for the “saves” and codes. You will know it's done loading internet stuff once you can see the codes; ATM I have not seen any “saves” available for download, so the "Powersaves" tab will display something like a red "(!)"
ONCE everything has finished loading, hit "backup game". You'll see the app working; it takes around 3-5 minutes
If it doesn't work, restart the application and redo step 5 very carefully.
And that’s it.
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