ITs not a very big suggestion
but i feel it should be present in your site
i suggest that u insert a shout box or
a mini chat box on the index page
this will allow users to indicate other people to
some important topic ( i mean normal members
adminstrators and mods have special ways)
also people can ask help to each other
for stopping spamming in that box keep a timer
that a new messge can be posted only after 1 mins or more
as per what u want :smile: