Save issue with my 3ds

[SSWIYB]

Hi guys, this is my first post here as I desperately need help.

About last summer I started replaying Pokemon heart gold and platinum (Legit copies which i got sealed in Game) on my 3ds which I had not used since 2013 when I had my DS lite. I sunk 70 hours into heart gold and one day after having played daily; I started up the game and everything loaded up to the main screen where you can load your save etc. and when I loaded my save the screen blanked and the audio went to a very quiet static. After the same thing happened again when i loaded my copy of Pokemon platinum I put both games in my DS which has a broken up button and they worked fine.

Recently i tried this again as i am contemplating getting a 2DS simply to play pokemon and i decided to ask you guys. I have updated my 3ds firmware and all games were brought in the same country as the 3ds.

Any ideas? (i have 800 hours on platinum and really want to continue)

[wrathsoffire76]

Do normal 3DS games work? If not then maybe getting a 2DS is the best option