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IR-GTS-BW Problem


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Hey guys. I'm trying to get my IR-GTS-BW to run but every time I double click it, it pops up for about a second and then closes and it doesn't give me time to read it. do I need to have my fire wall down? I have everything required to run it and yet it doesn't do what it is programed to do. please help! I'm super confused!

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