http://www.cybergadget.co.jp/contact/inquiry.html
Guys this is Cyber Gadget customer service inquiry Email for those (Like me) having problems with their server detecting your games. I just filled up and sent mine, Do yours hopefully they feel the pressure to fix it. Here is the translation:
1-Name
2-Email
3-Age
4-Gender L=M R=F
5-State of residence (I didnt do this one)
6-Category of inquiry (Select number 3, It means regarding failure")
7-Trade name contact us (I assume it means the product you having problems with, Type CGSE for Nintendo 3DS)
8-Inquiry (Tell them your problem DETAILED AS POSSIBLE)
Once you are done click on the last icon to review your form, On the next page click on the LEFT icon to send.
(Sorry about my English but I did my best I hope it was good enough).