Well from what I'm aware of, I have just played a bit of the game and saved it creating that file. I don't believe I have messed with a converter (don't even know what that is) or the hardware. Still my computer might be doing something to mess up the file. Do you have any detailed solutions ont potential solutions to this problem?
EDIT: I looked up what converter is and I did use it on this file but it wasn't working before I used it